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UBCS is a one-stop shop that provides a full range of services related to the computer systems we sell.

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Site Preparation: UBCS will survey your site to determine cabling, electrical, and environmental requirements prior to the installation of any of our systems.

Maintenance: UBCS will service your Alpha Microsystems computer as best suits you:

Time and Materials:  If you do not wish to have a service contract, we will respond and service your system, billing time and materials as required.

Loaner Contract:  For a low annual fee, we will guarantee to maintain an inventory of parts to service your machine, in the event that the parts or machine becomes discontinued, and/or to provide you with a temporary replacement within 24 hours should your machine become defective, be destroyed (fire), or stolen.  Parts and labour are not covered by this contract, only their availability.

Full maintenance contract:  Loaner contract, which also covers parts and labour in the event of a failure, theft, or fire.

Training:  We provide training and instruction, by the hour, for new staff, old staff, installation, operations, etc., as required.

Custom Software:  UBCS will design and write custom software to your specifications, either by the hour or on contract; we will design or modify programs that will reduce repetitive labor intensive tasks.  UBCS adapts the software to your business, and not your business to the software.  UBCS will integrate such software with our own software to suit your needs, as either stand-alone software, or merged with your existing software (provided you have the source code).  Depending on circumstances, UBCS may even decompile your existing software to provide you with source code for needed (and future) modifications.

Hardware Installation:  UBCS provides services to cable your building, UPSs for power failures, and installation of our quality Alpha Microsystems computers and UBCS software.  UBCS will install new hardware components such as disk drives, operating systems, LANs, email, fax modems, and other software/hardware related items.  UBCS will even install PCs as terminals or workstations to the Alphas Microsystems computer.

Data Transfer:  UBCS will transfer data to different media for distribution or intercompany/ intermachine requirements.

Data conversion:  UBCS will convert data from one format to another when required.

Web Design:  UBCS will design and assist in the implementation of company Web sites.

Data Recovery: UBCS will recover data from damaged or failed disk drives, VCR tapes, and streamer tapes.